Last Updated: October 8, 2026
This Legal Notice provides information about the operation of the Vevajoy website, its content, and general product safety. Please read it together with our Terms of Service, Shipping Policy, Returns & Exchanges Policy, and Privacy Policy.
1. General Information
Vevajoy is operated by Suzhou Weiyuejia E-Commerce Co., Ltd., a company based in Suzhou, China. “Vevajoy” is our brand name. Throughout this notice, “we,” “us,” and “our” refer to this company.
We may update website content, product availability, prices, and services. Such updates do not change prices for orders already accepted or remove our commitments concerning existing orders or applicable consumer rights.
2. Product Information
We make reasonable efforts to keep product descriptions, images, specifications, measurements, prices, and availability accurate and up to date.
Product colors may appear slightly different due to screen settings, lighting, or photography. Minor manufacturing variations may occur. These variations do not affect your rights if a product is defective or materially different from its description.
Measurements and size recommendations are provided to help you choose an appropriate product. Please measure your pet and consult the applicable size guide before ordering.
3. Pet Safety
Please use products according to their intended purpose and any instructions provided with them. Supervise your pet as appropriate, particularly when introducing a new accessory or toy.
Regularly check products for wear, damage, loose parts, and improper fit. Stop using any product that becomes damaged or unsafe.
These safety recommendations do not exclude or limit our responsibility for defective products or any liability that cannot lawfully be excluded or limited.
4. Website Content and Intellectual Property
Website content, including text, images, graphics, logos, designs, and trademarks, may belong to Vevajoy or its respective rights holders. Applicable intellectual property rights remain with their owners.
Except where permitted by law or authorized by the relevant rights holder, content may not be copied, reproduced, distributed, modified, or used for commercial purposes without permission.
Third-party names, trademarks, and payment logos belong to their respective owners. Their display identifies relevant products, services, or payment methods and does not imply endorsement of Vevajoy.
5. Third-Party Links
Our website may contain links to third-party websites or services.
We do not control the content, availability, or privacy practices of external websites. Please review their applicable terms and privacy policies before using their services or providing personal information.
Links to third-party websites do not remove our responsibilities for customer orders, products, refunds, or other obligations under applicable law.
6. Liability and Consumer Rights
To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from use of this website or misuse of our products.
Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited, or affects your statutory consumer rights.
Nothing in this notice limits applicable rights concerning defective products, products that are not as described, delivery, cancellation, returns, or refunds.
7. Changes to This Legal Notice
We may update this Legal Notice to reflect changes in our website, business practices, or applicable requirements.
Revisions will be published on this page with an updated date. Updates will not remove existing consumer rights or commitments relating to orders already placed.
8. Contact Us
For questions about this Legal Notice, please contact us:
Brand Name: Vevajoy
Business Name: Suzhou Weiyuejia E-Commerce Co., Ltd.
Address: Room 185, 1st Floor, Building 1, No. 1488 Pangjin Road, Jiangling Subdistrict, Wujiang District, Suzhou, Jiangsu, 215299, China
Website: https://vevajoy.com
Email: support@vevajoy.com
We typically respond within 1–2 business days, excluding weekends and public holidays.
For returns or exchanges, please contact us before sending an item back to obtain the designated return address and instructions.