Contact Us

We're here to help.

Whether you have a question about sizing, shipping, returns, or your order, our team is happy to assist. Simply send us a message using the form below, and we'll get back to you within 24–48 business hours.

Customer Support

Email
support@vevajoy.com

Support Hours
Monday – Friday, 9:00 AM – 6:00 PM (EST)

Response Time
Within 24–48 business hours

Order Help

To help us assist you as quickly as possible, please include:

  • Your order number (e.g. VJ1001)
  • The email address used for your purchase
  • A brief description of your question or issue

Providing these details helps us locate your order and respond more efficiently.

Helpful Links

You may find the answer you're looking for here before contacting us:

  • Shipping Policy
  • Refund Policy
  • Privacy Policy

Business Information

Business Name
Vevajoy

Based In
Suzhou, China

Website
www.vevajoy.com

Email
support@vevajoy.com

Thank you for choosing Vevajoy.

We truly appreciate your trust and look forward to helping you and your pet enjoy every adventure together.